In today’s digital era, the internet is more than a tool. It’s a lifeline. From accessing basic services such as education and healthcare to participating in governance activities, digitalization has become essential to driving modern society. Yet in many urban areas in Kenya, a digital divide exists, inhibiting those living in informal settlements from accessing and using ICTs. In Nairobi, the ‘Africa’s Silicon Savannah’, digital accessibility remains a privilege to those who live in marginalized areas such as informal settlements. Kenya has made bold steps towards digital inclusion. But for these efforts to sustain long-lasting changes, especially in informal settlements, the design of digital infrastructure must go beyond technology. It must be rooted in its beneficiaries’ lived realities, needs and aspirations.